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Terms of Service & Liability Disclaimer

Please read this carefully before using PharmD.AI. By creating an account, you agree to these terms.

Last updated: April 30, 2026 · Version 1.0

This service is informational, not medical care

PharmD.AI provides educational information and AI-assisted general guidance. It does not replace your doctor, your pharmacist, or professional medical care. We do not diagnose conditions or write prescriptions.

What's in these terms

  1. Medical emergencies — call 911
  2. The nature of our service
  3. AI limitations and accuracy
  4. No pharmacist-patient relationship
  5. Your responsibility
  6. Limitation of liability
  7. Your data & privacy
  8. Your account
  9. Changes to these terms
  10. Contact us

1. Medical emergencies — call 911

If you are experiencing a medical emergency — including suspected overdose, severe allergic reaction, chest pain, difficulty breathing, signs of a stroke, suicidal thoughts, or any condition that may be life-threatening — call 911 immediately or go to your nearest emergency room.

For poisoning emergencies, call Poison Control at 1-800-222-1222. PharmD.AI is not designed for, and must not be used for, urgent or emergency medical situations.

2. The nature of our service

PharmD.AI is an educational platform that provides:

Our service is educational and informational. We do not provide medical diagnosis, prescribe medications, modify your prescriptions, or replace any in-person professional medical or pharmacy services. We are not a substitute for your prescribing physician, your dispensing pharmacy, or any urgent care service.

3. AI limitations and accuracy

Many features of PharmD.AI use artificial intelligence (AI), specifically large language models. AI is a powerful tool but it is not perfect. You acknowledge and accept that:

Always verify AI-generated information with your own pharmacist, prescriber, or another qualified healthcare professional before acting on it. If something we tell you contradicts what your prescriber said, follow your prescriber.

4. No pharmacist-patient relationship

When a licensed pharmacist on our platform responds to a question you submit, this does not establish a formal pharmacist-patient relationship in your state of residence. Our pharmacists provide general medication information based on what you share with them. They do not:

Use of PharmD.AI is not a substitute for working with a local pharmacist who has full visibility into your medications.

5. Your responsibility

By using PharmD.AI, you agree that:

6. Limitation of liability

To the fullest extent permitted by law, you agree that:

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

7. Your data & privacy

We take patient data seriously. We store your account information, medication list, allergies, and case communications using Google Firebase, a HIPAA-eligible cloud platform, with security rules that limit access to authorized parties.

You can request deletion of your account and associated data at any time through your portal settings, or by contacting us at admin@pharmdai.com. We will not sell your personal health information to third parties for marketing purposes.

However, AI processing of your messages and uploaded images may pass through third-party AI providers (such as Anthropic) to generate responses. These providers have their own privacy and data handling policies. Do not share information you would not want processed by an AI service.

8. Your account

You must be at least 18 years old, or use this service under the supervision of a parent or legal guardian, to create an account. You are responsible for maintaining the confidentiality of your password and for all activity under your account.

We reserve the right to suspend or terminate accounts that we believe are being misused, used in violation of these terms, or used in a way that could harm other users or the integrity of the service.

9. Changes to these terms

We may update these terms from time to time as our service evolves or as required by law. When we make material changes, we will notify you through the platform and ask you to review the updated terms. Continued use of PharmD.AI after a material update constitutes acceptance of the updated terms.

10. Contact us

If you have questions about these terms or about PharmD.AI in general, you can reach us at:

Get in touch

Email: admin@pharmdai.com